Day 1 - "A Brand New World"

Our first day at the Scranton Call Center started out early as we gathered in the drum on the 2nd floor. We met Maureen Williamson and Janet DiStefano who would be very instrumental in making sure that our mission in Scranton was successful. We spent most of the day on a conference call with the other call centers (Utica, NY and Lincoln, RI) getting our bearings for the task at hand. Of course I was present yet again with my trusty camera... After a hard day at work, we sequestered at Anna Maria's restaurant.


Monday morning in Scranton... A postcard view from the back of the Hampton Inn